Can I order Jameson merchandise to USA?
Yes, your wish is our command. Happy shopping.

Can I order whiskey to USA? 
Unfortunately, no. We only sell our merchandise from this website. Near, far, wherever you are, here’s a list of locations in your neighborhood where you can find our whiskeys.

How long does delivery normally take from ordering?
While we’ve to wait years to mature our whiskey, you should only be waiting 3 - 5 working days with DHL Express.

Who can I contact for any queries in relation to my order/delivery?
For any questions, queries or compliments, you can find us at Shop@jamesonwhiskey.com

I did not receive an order confirmation how can I track my order?
When an order is made on www.jamesonwhiskey.com, you’ll receive an order confirmation number. Once it’s left our shores, you’ll receive a DHL Express tracking number to your inbox. If there are any issues, we’re available at Shop@jamesonwhiskey.com.

What if I need to return a damaged or broken item?
If your order arrives damaged or broken then you can return it to us for a replacement item. Reach out to our team at Shop@jamesonwhiskey.com and we’ll send you a return document plus arrange collection of your package by DHL.

I ordered last week and my delivery didn’t arrive when it was supposed to, who can help?
They say some things are worth the wait, but this wasn’t intentional. If you can contact us at Shop@jamesonwhiskey.com, we’ll have a look into it.

If I order will I be expected to pay Customs?
Any order under $800 in value is exempt from customs or duty charges. Anything over is quite an order, thank you.

How much is shipping?

  • There’s a flat rate of $25 to ship items to USA from Ireland. (The Atlantic is a big ocean after all.)
  • If your order is over $150 in value (excluding tax), you will have free shipping and our admiration.
What sizes are the clothing items? 

We have lots of shapes and sizes for adults, and you can find our sizing chart here. As a friendly reminder Jameson® Irish whiskies should only be enjoyed by adults of legal purchase age.

Can I exchange an item if I have a change of heart?
Not to break your heart, but we can only arrange an exchange or refund for items that arrive damaged or broken. You can contact us at Shop@jamesonwhiskey.com for any issues.
Check out our sizing chart as there is no exchange or refund for incorrect sizing.

Do you exchange for incorrect sizing?
There is no exchange offered for incorrect size. Make sure you review our sizing chart before purchase. We have lots of shapes and sizes for adults, and you can find our sizing chart here.

I am trying to place an order for delivery in a country outside of USA, can I do this?
Yes, we would be happy to deliver an item to your friend who lives outside USA, in order for us to help you with this, please send a request with delivery country directly to our team at: Shop@jamesonwhiskey.com and we will be in touch to explain the process shortly.



Visit our Jameson Distillery, Dublin or Midleton Distillery Experience, Cork for the world’s leading distillery tours. Choose from guided tours to cocktail-making classes, premium whiskey tastings and more.